Yes, you certainly can! Decide how many hours you would like to determine your retainer fee. Then you will be invoiced at the beginning of each month for hours requested.

Send us an email at admin@virtualthriveshine.com at least 15 days in advance of the month you will not need services to avoid being billed.

Yes, let’s connect to discuss more in depth! Send us a message at hello@virtualthriveshine.com and we’ll follow up with you!

Certainly, we can schedule a zoom call to discuss specifics. It’s always a great idea to make sure partnerships are a good fit. The first call will be limited to 1 hour at no cost. Any consecutive calls will be charged at the hourly rate of $55 / hour and must be paid in full prior to the call.

Sensitive information is handled with the utmost care and confidentiality. We respect our clients and we certainly do not want to act carelessly with sensitive information. We utilize secured servers in a private environment. We utilize encryption and password protection for electronic data and dispose of documents safely and securely. We treat our clients’ information as if it were our own with the highest caliber of integrity.

Send your service request to admin@virtualthriveshine.com and we will follow up with you. If it turns out to really be something we don’t offer, then we can make suggestions or recommendations for you.

Hours must be used within the calendar month and do not roll over. Feel free to use them for any service listed since you can mix & match to fit your needs.

Yes, you certainly can! Let’s chat to ensure you’re getting what you need before paying for what you don’t.

We are proudly based in the US.

We can accommodate all time zones within the US as agreed upon.

We definitely don’t want you to miss a deadline! Please let us know in advance when your deadline is so we can be sure to have your final project in your hand with plenty of time for your review and approval.

Absolutely! It’s yours – all the Pinterest pins, blog articles, documents, etc. We do reserve the right to add them to our portfolio as sample work, but rest assured they will not be published elsewhere aside from your accounts.

We want you to be super satisfied with our services. If something is not right, please let us know so we can correct it.

We, at Virtual Thrive & Shine, make it our mission to partner with small businesses (and medium to large, too!) to get the additional help they need without having to bring on a W2 employee. Sometimes all you need is a few hours or a few months – not a permanent commitment and that’s what we love. We find joy in helping you with various projects and ad hoc needs and long-term projects as well. After all, our mission is to help you thrive so your business can shine.

Aren’t you sweet?! We would love to hear from you! Please send your kudos to us at admin@virtualthriveshine.com and let us know if we can use it on our website. Your feedback helps others make informed decisions.